Check our FAQs and additional support available through Knowledge Base. The section under Block Documentation (left bar) provides a wealth of information to support you.

Want to access Block’s full user guide for Tradeshift?
We’ve fully updated the Tradeshift User Guide to provide you with more detailed instructions. Access Block’s full Tradeshift User Guide here. Additionally, we have added this full-length, comprehensive video demonstrating the onboarding and e-invoicing process in Tradeshift from end-to-end. The short videos are always available on Block's Landing Page.

Have business questions?
If you have a question relating to a purchase order, payment, or need to amend your supplier/vendor data (e.g. address, bank account, etc), please contact Block’s Accounts Payable team here.

Want to check your invoice status?
If you'd like to check the status of an invoice, please log-in to your Tradeshift account and you can do it yourself in Document Manager.

Need technical support with the Tradeshift platform?
For any technical problems when using the application, submit a support request here or once you login, access the Tradeshift Support Chat by following the steps described here. Please be informed that the Tradeshift Support Chat is Live Monday to Friday, 3:00am to 11:59pm CET time zone.

Does the Tradeshift Network have any tutorial videos to understand the process?
You can access Tradeshift University where you can search and access a wealth of useful information. Tradeshift also has a Youtube channel with helpful video shorts on specific topics.