Registration
Find information on how to get started on Tradeshift, and best practices when setting up your account.
When should I expect the Tradeshift invitation?
The Tradeshift invitation will be sent once the Block supplier registration process and due diligence procedures have been successfully completed. The timeframe for this will depend on the complexity of the registration and due diligence processes. F ...
How do I manage users on my company’s account?
The primary user, whose contact email was used during registration, has the authority to grant access to any other user. Find a complete guide here: How I can add my colleague to my Tradeshift account? If necessary, you can contact Tradeshift support ...
What do I do if the person who initially signed up for Tradeshift on behalf of our company is no longer available?
Check out Tradeshift Basics / My account / Managing my Company Profile for further assistance and additional support, please also contact Tradeshift Support at https://support.tradeshift.com/requests/new. ...
What if my colleague received the invitation when it should have been sent to me?
The easiest way to get started would be to get them to forward you the email. You can use the link to register the account then update the details during the set-up journey. If you’ve received an email in error, or you have no idea who received the e ...
What do I do if my company already has an existing connection to Tradeshift through another partner?
If you have an existing account in Tradeshift, we recommend providing the primary email address associated with your TS account during the onboarding process to ensure that a connection request from Block is sent. To proceed, follow the instructions ...
I signed up, but I didn't receive the confirmation email. What do I do next?
If you have created an account on Tradeshift, but didn't receive the confirmation email, here is what you can do. Start by verifying that the email inbox you are checking is the one you used to create your Tradeshift account. After confirming that yo ...